Case Studies

Real projects, real results

Whilst observing client confidentiality, here's an overview of our interventions for prospective clients to see the scope of what we do.

Eric Smith Associates Ltd has delivered consultancy, research and people development solutions to a diverse range of clients. Our current clients have told us that the reason for choosing ESA was heavily influenced by the type of projects we've delivered to past clients — it gave them a feel for the scope of activities we engage in.

Case Study · Food Manufacturing

Meeting food audit standards

The Client

A large sandwich-producing business in the UK, largely targeted towards the Muslim market and NHS contracts.

The Requirement

The client wished to seek EFSIS approval to enable the business to progress to its next stage of development, trading at a higher level and competing in new markets.

The Solution

Consultancy, process design, project management, auditing, and coaching and mentoring of senior staff and staff training.

The Result

Systems and procedures designed by ESA have been fully implemented and audited. The client has achieved EFSIS approval and is on the threshold of breaking into exciting new markets.

Case Study · International Meat Trade

Consultancy & training for an international meat business

The Client

International multi-million-pound meat importing business.

The Requirement

To provide inspection, specialist auditing, meat technology and product development consultancy and training services to maintain business integrity in a highly competitive, consumer-driven market.

The Solution

A retained consultancy programme designed to fulfil client needs across premises in South America, Europe and Australia.

The Result

The client is able to demonstrate a fully transparent, proactive approach to food safety management and quality across all areas of the business.

Case Study · Retail

Employee awareness on key food issues in retail

The Client

Multinational wholesale supermarket group.

The Requirement

To provide specialist training for key personnel, increasing awareness of business-critical food-related issues to meet current and proposed legislation.

The Solution

Following a detailed training needs analysis, a series of training events and awareness workshops were designed and delivered to food buyers, store managers and fresh food managers — linked to the syllabi of certificated programmes from leading professional and trade bodies.

The Result

Key personnel completed risk assessment, quality awareness, food safety and meat appreciation training, successfully achieving professional qualifications — enhancing the quality image today's consumers demand.

Case Study · Healthcare

Hygiene awareness campaign in an NHS Trust

The Client

A British NHS Trust.

The Requirement

Following outbreaks of MRSA infections, the Hygiene Manager proposed that all nursing and care staff attend hygiene training to improve knowledge of cross-contamination and hygienic cleaning practices in a ward environment.

The Solution

ESA consultants worked in partnership with the Hygiene Manager to conduct a detailed training needs analysis, delivering hygiene training programmes at foundation and intermediate level to nursing and care staff and senior nurses with supervisory responsibilities.

The Result

All staff who completed the programme achieved certificated foundation and intermediate level hygiene qualifications by formal examination, with post-course assessment suggesting staff are putting theory into practice on the ward.

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